What a custom scheduling platform is
A custom scheduling platform is a system where the patient books on their own, each practitioner calendar follows the clinic real rules, and the booking is linked to the record and to invoicing without manual re-entry.
It differs from a generic booking tool by handling what is specific to a clinic: different durations per appointment type, shared rooms and equipment, first visit versus follow-up, and insurance agreements.
What makes it useful
- 24/7 self-service online booking
- Automated SMS and WhatsApp reminders
- Multi-doctor agenda management in one place
- Certified billing integration
The Clinical Challenge
Patient no-shows cost thousands of euros every month. Meanwhile, reception staff lose hours confirming bookings over the phone.
Signs scheduling is costing you money
- Reception spends the morning on the phone confirming tomorrow appointments.
- No-shows are frequent and nobody measures what they cost per month.
- The calendar lives in one place and invoicing in another, with double entry.
- Booking with a specific practitioner always means talking to someone.
What it integrates with
Scheduling only reduces work when manual handover between systems stops.
- Invoicing certified by the Portuguese tax authority
- SMS and WhatsApp for reminders and confirmations
- Practitioner calendars, including Google and Outlook
- Existing clinical record systems, where they exist
- Online payment for deposits or prepaid appointments
How the project runs
Four phases. Scope, timeline and price are fixed at the end of the second, and from there on there is no budget revision halfway through.
- 01
Assessment
30 minutesWe understand the operation, the systems in use and where the manual work sits. Free and with no commitment to proceed.
- 02
Discovery and proposal
2 weeksWe map the real process, design the architecture and list the integrations. Scope, timeline and price close here.
- 03
Build
8 to 12 weeksTwo-week cycles with a demo at the end of each one. You validate every delivery before we move to the next.
- 04
Go live
1 to 2 weeksData migration, team training and documentation. Three months of support included after delivery.
What it costs
We publish the numbers so you can decide before talking to us. These are real ranges from projects we run, not a price list. The exact figure closes in the proposal and does not change halfway through.
Scheduling for one clinic
€15,000 to €25,000
Online booking, automatic reminders and multiple practitioner calendars in one place.
Clinic with integrated invoicing
€25,000 to €40,000
Adds the invoicing link, insurance agreements and online payment.
Clinic network
from €40,000
Several sites, practitioners shared across sites and consolidated reporting.
Frequently asked
Want to know what this would do in your operation?
Free diagnosis, no commitment. We look at your process and come back with a plan covering scope, timeline and investment. Reply within 48 business hours, NDA included by default.
- 100% free diagnosis
- No commitment to proceed
- Reply within 48 business hours
- NDA included by default
Request free diagnosis
Two minutes to tell us the essentials. We reply within 48 business hours with a first read on your case and, if it makes sense, a proposed session.
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